Any business that deals in monetary transactions or the sale of goods may be subject to theft. Loss prevention training aims to reduce the incidence and likelihood of theft by training the workforce in proper security, customer service, and management techniques. There are many different types of loss prevention training; what works best will depend on the resources of the business, the type of loss most likely to occur, and the time and ability to provide good training.
An employee handbook is probably the most basic form of loss prevention training. This book, given to new employees, serves as a training manual and reference guide to all store policy. Some loss prevention companies offer already-made books that cover proper security techniques, ways to prevent loss, and what to do in the case of a theft or robbery. Some employers try to ensure that workers have read the manual by giving a short quiz on the included loss management strategies.
A loss prevention training seminar is a good way to teach the whole workforce new techniques at once. These seminars may be given by management or supervisory staff, or may be contracted out to a third party loss prevention specialist. During a seminar, employees will be taught important information about how to recognize risk, work security systems, and handle criminal situations. Employees may be called on to take part in role-playing scenarios that require them to test their new skills.
Loss prevention specialists also sometimes offer conventions or large scale seminars for management staff. This allows a business to send a management team to the seminar in order to learn techniques that can be passed on to other employees while on the job. Sending managers to a seminar can be a good way to cut down on costs, rather than hiring a specialist to train the entire workforce.
For companies with a high risk of theft or robbery, full-scale loss prevention courses may be in order. These are detailed, multi-week workshops that cover a wide variety of ground. Loss prevention training courses can help businesses develop comprehensive security strategies for a workplace. Through the workshops, a strategy can be devised to reduce the risk of theft, create a network of surveillance and awareness, and prevent crime while still putting employee safety first.
Whether using a manual, at-work seminar, or long-term course, loss prevention training may be essential to the safety and security of a business. Well-trained employees can be a fantastic tool in the fight against theft and robbery, and a business can do its part to protect its workers by employing multiple safeguards and security plans. Engaging in a loss prevention training program can not only keep merchandise safe, it can also help save lives.