When is it Safe to Give out the Security Code on the Back of My Credit Card?

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The security code on the back of your credit card, which older credit cards may not have, is a three or four digit number used to verify that you actually hold the card. It is also called a CVV or CV2. There are a lot of questions about when it is safe to give this security code out, and when you should not release this information.

Generally, the security code was intended for extra protection when you purchase items on the Internet. It’s used to verify that you in fact are entitled to use the card, and that you have all the information contained on the card. Since an online purchase doesn’t show your card to the vendor, they don’t want to make a sale to someone fraudulently using the main number and expiration date, which might be stolen from the front of the card.

This is why you should never release the security code when you are present for a sales transaction. It doesn’t show up when the card is scanned, or when a copy of the card is imprinted on a sales slip. People who steal this information, including some people who work at point-of-purchase businesses, don’t have all the information needed to make most Internet purchases. Of course not all companies online ask for your CVV, and it might be a good idea to only use vendors that will require this information when you shop on the Internet, to support those vendors that are attempting to stop fraudulent use of your card.

Even with firewalls, security systems, and everything else in place, you cannot be 100% assured that giving out your security code on the Internet guarantees your safety. In all instances where you disclose all relevant information needed to make Internet purchases, there is a chance that people taking that information might steal it. This is why you must view the security code as only one method of attempting to prevent Internet fraud. Careful scrutiny of charges on your credit card, and not giving this information out to unknown vendors is important too.

You can be more certain of larger and more reputable vendors when you are asked for your security code. You should probably avoid giving this information out to vendors you have never heard of before, and that don’t seem to have a high amount of site traffic. You may also be asked for your security code number when you purchase things on the telephone, and you should probably not give this information out if you’re on a cellphone in a public venue. It is very clear though, that if you are purchasing something in person, a retailer should never ask, nor should you ever give out your CVV. With your card in hand, the retailer can verify your right to use the card by asking for other identification; any request for the CVV when the retailer can physically view your card should be met with refusal.

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New: Discuss this Article

Posted by: WGwriter
Great question. You can almost always request that the call not be recorded if you don't want it to be. If you have used the card before, and this vendor knows you are a regular customer, they may not need it to process your transaction. Lots of vendors don't ask for it.

I think you can't be 100% sure, so best bet is to go with your gut and decide if the vendor is trustworthy. Then, watch your credit card statement for any unusual charges (this makes good sense under any circumstances). If a vendor does record for training purposes, you should ask the vendor not to record your call. Thanks for asking that; I find I really resent these "recorded calls" although I doubt they record or use that many of them. Tricia E-C

Posted by: anon17003
Is it safe to give your 3 digit security code over the phone to a well known vendor when the conservation is "recorded for training purposes."

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Written by Tricia Ellis-Christensen

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