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What is Workplace Satisfaction?

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  • Written By: K. Testa
  • Edited By: Michelle Arevalo
  • Last Modified Date: 29 November 2016
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Workplace satisfaction refers to an employee being happy with his or her work environment. Many business experts feel that it is important for companies to promote worker satisfaction, because all parties can benefit in the end. Some studies have shown a correlation between workplace satisfaction and positive outcomes for businesses, such as staff retention and increased profits. There are various situations that can lead to dissatisfaction in the workplace. If these issues are addressed in an effective manner, however, employees might feel more content with their jobs.

Workplace satisfaction is often measured using employee surveys or interviews. Often, the business hires an outside consultant to conduct these assessments. These consultants typically have a human resources background, and can work with managers to interpret the results. Once workplace issues are identified, additional meetings or training might take place in order to address staff concerns.

Employee safety is just one example of an important workplace issue. Violations of safety policies could result in losses to the company through on-the-job injuries. Not only could the business lose the output of the injured employee, but it also faces the possibility of further damage through lawsuits or other punitive actions. Both of these types of losses can affect a company’s productivity and revenue. In the U.S. and Canada, for example, many businesses have to comply with standards set forth by occupational health and safety agencies. One way to encourage workplace safety is to hold regular trainings for all staff members.

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Workplace discrimination and harassment are also serious issues. Discrimination can occur in many forms, and at any stage of someone’s career. Harassment, like discrimination, usually causes employees to feel intimidated or uncomfortable. Most organizations are required to have policies in place that prohibit harassing or discriminatory behavior. Yet many businesses can still suffer from these problems, creating what is referred to as a hostile workplace for employees.

Other common causes of workplace stress can include gossip and general hostility. If people feel threatened or unhappy at work, they might be less likely to be positive, loyal employees. It can be a particularly difficult situation if the hostility is between an employee and his or her supervisor.

According to many human resource experts, there are many ways to increase workplace satisfaction. For example, having a sense of a shared mission or vision for the organization could lead to improved employee morale and productivity. Another suggestion is to encourage clear communication among staff members regarding performance expectations, and providing feedback when necessary. In addition, most employees appreciate it when their supervisors address their complaints in a timely manner, and genuinely seek out helpful solutions.

In addition to maintaining good communication, offering incentives and rewards can be another strategy for encouraging workplace satisfaction. Pay raises and cash bonuses are examples of tangible rewards for good work. Staff members might also want to take advantage of opportunities for training and advancement in their fields. Other incentives, such as wellness programs and flexible work schedules, can also positively affect workplace satisfaction.

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