@pleonasm - There are definitely some places where they treat their employees extremely well in order to attract the best of the best and hold on to them.
But in bad economic times when there are a lot of people out of work, companies don't need to treat their employees so well.
I read a really interesting article the other day about how they have perfected a way to make the perfect cup of coffee without a person needing barista training. In fact, the coffee was always better from this machine than it would be from a person trained to make coffee.
But people still preferred the hand-made coffee, because it had a story and it had flaws. It was unique, while the machine made coffee was the same every time.
I don't think we're quite at the point where every company needs to start thinking of ways to replace human capital with physical capital, but I do take comfort in the fact that human consumers tend to prefer human expertise.