QoS is a big deal now that all telecommunications companies are jumping on the Voice Over Internet Protocol bandwagon. The start-up VOIP companies have been giving the big telecom giants a run for their money for quite some time now.
Most consumers mistakenly believed, however, that it was only the smaller VOIP companies that could provide the service. However, all telecom companies can provide these VOIP services—and they are.
Does that mean they’re shooting themselves in the foot? After all, how can they provide standard telephone service on the one hand, and then provide VOIP service as well? It has to do with the packages and bundles they’re offering and the QoS management. Usually the big telecom companies offer VOIP packages for businesses, to use in their internal phone systems. Since these are local systems, call quality is still good even though it’s using packets. There’s no noticeable “latency”— the lag that most people complain about with VOIP calls.