What is Public Relations?

business economy

The main goal of a public relations department is to enhance a company’s reputation. Staff that work in public relations, or as it is commonly known, PR, are skilled publicists. They are able to present a company or individual to the world in the best light. The role of a public relations department can be seen as a reputation protector.

The business world of today is extremely competitive. Companies need to have an edge that makes them stand out from the crowd, something that makes them more appealing and interesting to both the public and the media. The public are the buyers of the product and the media are responsible for selling it.

Public relations provide a service for the company by helping to give the public and the media a better understanding of how the company works. Within a company, public relations can also come under the title of public information or customer relations. These departments assist customers if they have any problems with the company. They are usually the most helpful departments, as they exist to show the company at their best.

PR also helps the company to achieve its full potential. They provide feedback to the company from the public. This usually takes the form of research regarding what areas the public is most happy and unhappy with.

People often have the perception of public relations as a group of people who spin everything. Spin can mean to turn around a bad situation to the company’s advantage. It is true that part of the purpose of public relations is to show the company in a positive light no matter what. There are certain PR experts that a company can turn to for this particular skill.

The public often think of PR as a glamorous job. Public relations people seem to have been tarred with the image of constant partying and networking to find new contacts. The reality is usually long hours and hard work for anyone involved in public relations.

There are certain skills necessary to work in the world of PR. These include a very high level of communication skills, written and verbal. The PR person must also be very adept at multitasking and time management. He or she may also have some form of media background or training in order to understand how the media and advertising work. Organizational and planning skills are also important in public relations.

The PR worker must also be able to cope very well under pressure. He or she must have the ability to cope with a barrage of questions from the media and the public. If a company comes under critical attack, it is the PR department who must take control of the situation. They must effectively answer the criticism and turn it around in order to protect the company’s reputation.

A public relations worker usually has some form of relevant college qualification. Competition for jobs in PR is fierce. A talented public relations person has the opportunity to work up from a junior account executive to an account director in around five years. This is not a nine to five job; the hours are long and can be stressful. However, for successful PR workers, the pay is good and the perks may be even better.

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35
Hi iam just curious about if someone could really learn PR without taking Pen and Book?

thanks

- mmo
33
I am currently doing a major in communication but after my graduation i want to do a diploma in PR and cooperate communications. Would this kick start my career in the PR world? And what should my majors and minors be?
- anon52554
32
I am a student at a university and would like to know the difference between public relations and publicity.
- anon52430
31
can you work in PR for the fashion world?
- anon51747
29
I work with an organisation. How best can I do my public relations?
- anon50374
28
Public relations appeals to public perception, thrives in public acceptance and driven towards public persuasion. Marketing is for public retention. Public relations is for public perceptive acceptance driven persuasion. Hope this answers most of your questions. Cheers! By: Paul Mendinueto Public Relations Philippines
- anon48788
27
I am trying to go to school for public relations but I don't know what to major in. Communications? Phsyc? anyone have ideas?
- Dan212
25
Am a student and just want to know the different between customer care and public relations.
- anon42451
24
Hi! Are there any professional exams on PR that one can take from Nigeria?
- anon41912
23
I am a PR practitioner in a tertiary education institution in Ghana. I have an MA degree in communication studies and an accedicted member of the institute of public relations, Ghana. my frustration as a practitioner is that i am not accepted all by management to play the required role no matter how much i try. my question is, how do i gain acceptance to make the strides?
- anon41601
22
My question is not neccessarily about this article. I would like assistance on how to answer this question: Explain the synergy between public relations and marketing by referring to the role of public relations in the marketing mix and marketing communication.
- anon41317
21
i am a PR in government office But I want to know more about government PR and private organization PR. so your idea will help me in doing my work properly. Please try to send me books or any material about PR.
- anon41152
20
are there internationally recognised professional exams on PR done in Nigeria within a short period, and if yes what does it entail, where do i get the necessary information and when do i begin? Thanks
- anon38881
18
I study english and history in a university and would like to know if i can work with a public relations office after my degree or have to specialize in pr?
- anon36999
16
I am a PR major and I am about to graduate next year. To be honest, any minor works well with a public relations major because public relations exists in all aspects of every organazation, institution or association. Typically, like mentioned above, many PR majors choose advertising or marketing as their minor to combine with their major. However, that is not a necessary because in many colleges' marketing and advertising is already in the curriculum for the required PR classes to graduate. I myself choose recreation & leisure as a minor because I would really enjoy working in the travel/hospitality industry.
- anon33261
15
What is effective PR in the entertainment industry???
- Parkergee
14
Every organisation exists on public relations. Discuss.
- anon28397
13
what is a pr copy?
- jamesmonday
12
The definition of Public Relations is: It is the management function which evaluates public attitudes, identifies the policies and procedures of an individual or organization with the public interest, and plans, executes, and evaluates a program of action to earn understanding and acceptance.
- fbird1
11
i am a senior and i dream of becoming a PR one day what do i need to major in, in order to become a PR
- senior09
10
I am going into college and I have dreams of the PR world. What should my majors and minors be to successfully go through with my career choice.
- anon21353
9
what are some ethical concerns in public relations?
- terryb56789
7
I'm currently in college as well and I am also a PR major. I was curious to see what minors I should take to better assist my PR major. My options are a minor in advertising or a double minor in graphic design and psychology. Any Suggestions?!
- anon20628
6
I am a college student writing a paper on public relations and found this article to be the most helpful.
- anon20610
2
this has been very helpful!!!

I am a college student working project and this was the only website that helped me understand what exactly i need to do.

- anon18302
1
I'd argue that a healthy dose of charisma would help the PR person. You probably want to be a pretty good people person if you want to be a successful PR person because where your responses or arguments fall flat, your ability to schmooze might help you get through some tough criticism or challenges.
- apolo72

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Written by Garry Crystal
Last Modified: 18 November 2009

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