@Bhutan - That is really nice that your friend does that. There are a lot of people that are so intimidated by the law and really need good legal representation, but don’t know where to turn because legal advice is usually pretty expensive.
I know that many personal injury attorneys will not charge you for their services until they win the case. As a result they only take on cases that they think that they can reasonably win.
They usually take about a third of the settlement which can be high because some of these personal injury cases can award compensatory and punitive damages. The punitive damages alone could be in the millions. These personal injury law firms are everywhere. They usually advertise on television and most firms have multiple law offices serving the city.