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What is Kaizen? |
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In business management, kaizen is a Japanese tradition which is now used internationally, modified by each culture to best suit their own business environments. A literal translation of kaizen could be "to become good through change". At its most basic the concept of kaizen is one of restructuring and organizing every aspect of a system to ensure it remains at peak efficiency. Kaizen is founded upon five primary elements:
In addition to the foundations, a number of principles exist in kaizen. These include standardizing as many aspects of the corporation as is possible, removing all inefficiency, and the five rules for a good environment:
While many Western models to increase business productivity look at radical shifts to create drastic changes and immediate improvements, kaizen takes a continuous, long-term approach to improvement. As with Zen itself, kaizen views business productivity as a continually unfolding process. The emphasis, therefore, is on the constant bettering not only of one's relation to the workplace, but of oneself as a person. This emphasis makes companies utilizing the kaizen approach much more oriented towards the well-being of their employees, with a more "people-centric" view by management. Unlike many Western management techniques, which treat employees as numbers to be crunched for maximum efficiency, kaizen takes the opposite outlook, proposing essentially that a happy employee is a productive employee. Kaizen has been proven effective in a number of major Japanese and Western companies, and many large corporations in America and Europe are adopting the model — even corporations which have for years utilized hard-line Western approaches such as business process engineering.
Written by
Brendan McGuigan
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