What is Kaizen?

business economy

In business management, kaizen is a Japanese tradition which is now used internationally, modified by each culture to best suit their own business environments. A literal translation of kaizen could be "to become good through change". At its most basic the concept of kaizen is one of restructuring and organizing every aspect of a system to ensure it remains at peak efficiency.

Kaizen is founded upon five primary elements:

  • Quality Circles: Groups which meet to discuss quality levels concerning all aspects of a company's running.
  • Improved Morale: Strong morale amongst the workforce is a crucial step to achieving long-term efficiency and productivity, and kaizen sets it as a foundational task to keep constant contact with employee morale.
  • Teamwork: A strong company is a company that pulls together every step of the way. Kaizen aims to help employees and management look at themselves as members of a team, rather than competitors.
  • Personal Discipline: A team cannot succeed without each member of the team being strong in themselves. A commitment to personal discipline by each employee ensures that the team will remain strong.
  • Suggestions for Improvement: By requesting feedback from each member of the team, the management ensures that all problems are looked at and addressed before they become significant.

In addition to the foundations, a number of principles exist in kaizen. These include standardizing as many aspects of the corporation as is possible, removing all inefficiency, and the five rules for a good environment:

  • Cleanliness (Seiso)
  • Clean-Up Time (Seiketsu)
  • Orderliness (Seiton)
  • Tidiness (Seiri)
  • Discipline (Shitsuke)

While many Western models to increase business productivity look at radical shifts to create drastic changes and immediate improvements, kaizen takes a continuous, long-term approach to improvement. As with Zen itself, kaizen views business productivity as a continually unfolding process. The emphasis, therefore, is on the constant bettering not only of one's relation to the workplace, but of oneself as a person.

This emphasis makes companies utilizing the kaizen approach much more oriented towards the well-being of their employees, with a more "people-centric" view by management. Unlike many Western management techniques, which treat employees as numbers to be crunched for maximum efficiency, kaizen takes the opposite outlook, proposing essentially that a happy employee is a productive employee.

Kaizen has been proven effective in a number of major Japanese and Western companies, and many large corporations in America and Europe are adopting the model — even corporations which have for years utilized hard-line Western approaches such as business process engineering.

Related wiseGEEK articles

Category

Other Links

wiseGEEK features

Subscribe to wiseGEEK


1
what specific examples can you give that demonstrate an application of the kaizen approach to managing organizations?
- anon8015

FREE: Subscribe to wiseGEEK

 
    learn more

our strict privacy policy ensures that your email address will be safe



Written by Brendan McGuigan


copyright © 2003 - 2009
conjecture corporation