GreenWeaver- When I used to work with Clinique we used to have employee trainings all the time.
Some of the classes were product related and involved information on how to sell a particularly new product.
They usually provided us a sample so that we can use it at home and be able to talk about it with our customers.
We always role-played situations in order to ensure that we were comfortable selling the new product.
They also used to do sales training seminars in which they would discuss various ways to improve our sales performance.
One example involved skin typing was critical to determine the type of skin a customer had because skin care sales would ensure repeat business for the counter.
They would also teach how to demonstrate several products at a time as the more products to demonstrate the higher sales tend to be. These techniques really help me improve my performance so much so that my average unit sale was $42.84, while the company average was just $25.
If you maximize each sale is amazing at the results you will get. These meetings also made reaching our goals easier which allowed for more upward mobility within the company.