What is Employee Empowerment?

business economy

Employee empowerment is a term used to express the ways in which non-managerial staff can make autonomous decisions without consulting a boss/manager. These self-willed decisions can be small or large depending upon the degree of power with which the company wishes to invest employees. Employee empowerment can begin with training and converting a whole company to an empowerment model. Conversely it may merely mean giving employees the ability to make some decisions on their own.

There are employee empowerment workshops, books and articles. There is even a magazine called Empowerment that can help a company converting to employee driven decision-making. The thinking behind employee empowerment is that it gives power to the individual and thus makes for happier employees. By offering employees choice and participation on a more responsible level, the employees are more invested in their company, and view themselves as a representative of such.

For employee empowerment to work successfully, the management team must be truly committed to allowing employees to make decisions. They may wish to define the scope of decisions made. Building decision-making teams is often one of the models used in employee empowerment, because it allows for managers and workers to contribute ideas toward directing the company.

Autocratic managers, who are micromanagers, tend not to be able to utilize employee empowerment. These types of managers tend to oversee all aspects of others’ work, and usually will not give up control. A manager dedicated to employee empowerment must be willing to give up control of some aspects of work production.

When employees feel as though they have choice and can make direct decisions, this does often lead to a greater feeling of self-worth. In a model where power is closely tied to sense of self, having some power is a valuable thing. An employee who does not feel constantly watched and criticized is more likely to consider work as a positive environment, rather than a negative one.

One easy way to begin employee empowerment in the workplace is to install a suggestion box, where workers can make suggestions without fear of punishment or retribution. However, simply placing a suggestion box somewhere is only the first step. Managers must then be willing to read and consider suggestions. They might provide a forum where questions or suggestions receive a response, like a weekly or monthly newsletter. In addition, managers can hold a once monthly meeting open to employees where all suggestions are addressed.

At least some suggestions have to be approved in order for employees to feel that they are having some impact on their company. Failure to approve or implement any suggestions reinforces that all the power belongs to the managers and not the workers. Employee empowerment of any form can only work when managers are willing to be open to new ideas and strategies. If no such willingness exists, employee empowerment is likely to be non-existent.

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6
Managers may feel threatened by empowerment, but they need to realise that the ultimate performance of the organization is the main objective, and you can only achieve same through motivated employees. Additionally empowerment should not be seen as a lost of control for managers. In fact, it positively impacts how employee sees you as a leader.
- anon46188
5
Employee empowerment is a great concept. My boss/team leader lol, is a total control freak. I submitted a change for a blue print and she said all of them have to go through her first so she could put her name on it or have a hand it, etc. Never mind I worked for the company in another area and submited requests for drawing changes due to errors for years with no problems.

She's a micro manager, all middle managers usually are as they are always trying to get ahead or give head to the ceo's. She almost breaks her neck running up to them when ever they show up.

At the same time she tries to empart upon me her superority by ignoring me when I go to her office with an idea. So we have a pissing match, I ignore her while she ignores me. Then I leave.

However I have to give the devil her due, she has taught me a few things.

- anon39332
4
I absolutely agree, for managers to be able to treat employees well, they have to believe that motivation is based on being valued first and foremost. When an employee feels valued from day one they will feel motivated to work well. If treated like a 'naughty child' with the potential to behave as one if not monitored closely, will just create resentment and may actually produce what is expected. It's called 'a self-fulfilling prophecy'.
- anon17569
3
What is an empower team? Is it a group of people that promotes empowerment and builds other empower teams?
- kuruh
2
It always helps to treat your employees well and can really never hurt. I don't understand why more companies, managers, etc. don't see this! Whether the employees are good or not, they will always be better if you treat them like they're better.
- eastwest

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Written by Tricia Ellis-Christensen
Last Modified: 23 September 2009

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