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What is Branch Banking?

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  • Written By: B. Miller
  • Edited By: Andrew Jones
  • Last Modified Date: 26 November 2016
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Branch banking is the act of doing one's banking business at a location that is separate from the bank's central business location. Many large and small banks use branch banking in order to extend the reach of their services to different locations in a community, state, or country. Smaller branches are also less expensive to operate, and often easier for customers to access, while providing all of the features of a larger bank.

Historically, branch banks were part of a larger building, often found in strip malls or even in grocery stores or discount stores, sharing the location with another business. Today, however, branch banking can take place at a number of different locations, and many banks build individual branch locations that are independent of other businesses. Each type of location is still considered a branch bank.

In general, most of the services offered at a large bank can be completed at a branch banking location. Locations found in grocery and discount stores often do not have as many options as other branch services; it is often not possible to "drive-through" at these locations, because the bank is located inside the store. In addition, though deposits can be made at this type of bank branch, safe deposit boxes are typically never available, because the security is simply not high enough. Otherwise, these locations typically offer all other services, and generally include an automated teller machine (ATM).

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Other types of bank branches generally do have the option to drive through, when they are standalone brick-and-mortar businesses. These may also offer the option of safe deposit boxes. There are generally tellers available to provide assistance and answer questions. The branch banking that can take place includes actions such as making withdrawals, making deposits, cashing checks, and opening checking and savings accounts, or purchasing certificates of deposit (CDs), just to name a few.

For many people, the only business they will ever do with their bank is through branch banking. The central location of the bank may be too far away to visit, and the branches of the bank will provide all the necessary services one may need. It is also possible to apply for loans, such as personal loans, vehicle loans, or even mortgages, through branch locations. With all of these options, branch banking has made banking much more convenient for many people, in addition to the large numbers of people who simply do all their banking online.

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Bhutan
Post 4

@Suntan12 – I agree that that is the biggest perk regarding branch banking, but what I don’t like about branch banking are the hours. My bank closes at 4PM and it does not give me enough time to get to the bank when I need to.

I think that if it wasn’t for online banking, I don’t know what I would do because I do this almost exclusively. To me the convenience is more important than the relationship.

suntan12
Post 3

@Oasis11 - I think that it is a great idea, but I still think that when people discuss money manners they want to speak with a person face to face. I know I do. I am always afraid that someone will hack into my account. I am not comfortable with online banking.

I know that is easier and the sites are secure, but I still am a little worried about it. I also like the friendly feel when I go to my neighborhood bank. I like that they recognize me and know my name. It makes me feel appreciated.

I think this is why there will always be branch locations for customers because sometimes the service that you receive is what differentiates one bank from another because they all sell the same products and services.

oasis11
Post 1

I just wanted to say that some branch banking and trust locations are offering online products that are more cost effective for the branch and allow more convenience for the customer.

There was one international bank that was offering higher yielding savings accounts but offered restrictions on teller transactions. They allowed unlimited use of the ATM’s but very few teller transactions.

This was really to encourage customers to do online banking so that the bank could reduce its staffing costs and still be able to serve these types of customers as well.

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