What Is a Quality Coordinator?
Quality coordinators are found in a wide range of industries. In general, their goal is to guarantee that proper procedures are followed and that products and services are free from errors. Industries with these positions include health care, manufacturing, education, and electronics. In all of these fields, the coordinator functions essentially as an auditor, working to maintain compliance with company standards and industry regulations, as well as local and national laws.
Quality coordinators in the health care sector ensure the accuracy of medical records, handle patient complaints, and oversee the implementation of proper standards. There are different education and experience levels required, based upon particular needs. For example, a health records quality coordinator position may only require an associate's degree. On the other hand, a clinical quality coordinator typically holds an RN license, and a master's degree is preferred.
In manufacturing, a quality coordinator is crucial for the production process. In addition to supervising the creation of goods, a quality coordinator analyzes problems with returned products. He or she keeps track of the latest trends to improve a company's efficiency.
In the education sector, quality coordinators can be found working on university campuses. Coordinators usually have a bachelor's degree or higher, and have past teaching experience as well. Knowledge of accreditation, local, and national regulations is required, as this person must ensure that these standards are being met. Travel is often a requirement of this position as the quality coordinator must move around a campus system to evaluate the many different campuses and departments.
A quality coordinator in the field of electronics is usually responsible for analyzing data and maintaining quality standards. For this position, an individual typically needs a solid understanding of word processing software, spreadsheets, electronic presentations, writing skills and an understanding of laws that apply to the industry.
The required experience and education to become a quality coordinator will vary widely depending on the industry involved. Necessary skills for all positions, however, will include attention to detail and the ability to organize. Some positions require knowledge of statistics, as well.
Written by Desi C.
