@Buster29- I know how you feel about a hard reboot. I feel much better if I'm able to restart my computer from the start-up menu. When I have to reboot my computer after a power failure, I'm never quite sure if it will come back. I don't really want to start out in "safe mode", but if I have to reboot because of a virus, I will.
I think anyone who relies on a PC for work needs to know how to reboot a computer. Some of my co-workers will panic when the power goes out or a program gets stuck. Maybe this would have been a major problem ten years ago, but modern computers are designed to be rebooted once in a while. It's sometimes the only solution to a programming problem.