Oasis11- I did not know that about AAA. I just wanted to add that for those seeking a career in customer service there are opportunities everywhere. Not everyone is equipped to service customers which are why some people leave the position.
But if you do like to service customers you can work in the restaurant business as a waiter, in a bank as a teller, in retail store as a sale clerk, or any service related business like a travel agency or a call center as a representative.
The choices are endless, and if you perform well you can always be promoted to a customer service coordinator position which may lead to a management position as well.