Four categories of tasks typically are completed by an administrative officer: communication, coordination, daily administration, and planning. Positions for an administrative officer are available in a wide range of industries, from manufacturing to service firms. The primary focus of this position is to mange the administrative tasks that are required to ensure the smooth operation of a firm or an organization.

The qualification required to become an administrative officer widely vary, depending on the size and complexity of the organization. Typically, most candidates have completed a post-secondary training program in business administration or management. These programs are widely available at both the college and university levels.

Many employers are more interested in related work experience than academic credentials for this type of role. Experience resolving problems, managing conflict, and using computer systems is very important. The ability to handle pressure, work under time constraints, and deal with conflicting priorities often is learned on the job. A detailed review of the job description can provide insight into the actual tasks of the position.

A large part of an administrative officer's job is communication, both written and oral. He or she typically is connected to both senior management and front-line staff. All communication typically must be clear, concise, and have a professional tone. The ability to determine what information to share and the best method in which to communicate it can be very important for an administrative officer.

Coordination of team activities and distribution of tasks is another large part of an administrative officer's day. The types of activities and teams that must be coordinated depend upon the industry, business function, and overall business practices. For example, in a services firm, he or she may need to coordinate technician locations, job sites, and product deliveries. In a medical practice, patients, sales representatives, and consultations with other physicians also must be coordinated.

In every organization, there is a series of daily tasks that are small, but must be correctly completed and on-time for the business to operate. This includes payment of bills, issuing invoices to customers, processing payments received, and creating payroll for staff. Remittances to government and other agencies must be sent out with the correct supporting documentation.

Due to the unique role of the administrative officer as the center of all business activities, he or she often is involved in the planning process for the firm. Projects can range from financial planning to space and logistics planning. For example, the administrative officer may be charged with finding a larger space for the organization, planning the move, and designing the workspace.