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What Does a Registration Specialist Do?

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  • Written By: Dan Cavallari
  • Edited By: Bronwyn Harris
  • Last Modified Date: 21 November 2016
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The specific job duties of a registration specialist can vary depending on the industry in which that professional works. Generally, the registration specialist will work with customers or clients to get relevant information and enter that information into a computer system that manages client data. Many such specialists work within the health care industry; they will work at the front desk or registration desk of a clinic, hospital, or other medical center, and will give patients the appropriate paperwork to fill out. Then the specialist will manage that information in files both on computers and in hard-copy form.

Within the health care industry, the registration specialist may have other duties including assigning patients to particular rooms or beds, managing employee shifts, or coordinating equipment throughout the building. Other duties of the registration specialist may involve filing admittance paperwork as well as discharge paperwork for when a patient is ready to leave a facility. The specialist must have a solid understanding of local laws and regulations regarding the paperwork he or she is assigned to manage; privacy concerns are prevalent, especially in the health care field, and if the paperwork is mismanaged, laws may be broken.

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Job duties can vary for the registration specialist in other industries. A vehicle registration specialist, for example, will deal exclusively with managing records and registrations for vehicle ownership, driver's licenses, permits, and other special documents or endorsements. A familiarity with computer operations is necessary, and job training will be required so the specialist can learn any specific software used in a particular setting. While no set level of education is required to become a registration specialist in many cases, just about all employers prefer candidates who have completed high school as well as some post-secondary training.

Certificate programs or associate's degree programs are often available so candidates can get the necessary training. Once a candidate has been hired, he or she is likely to undergo job training for several months or even years, depending on the complexity of the job. Some special post-secondary training may be required, especially if the specialist works in the health care industry, but again, the requirements will vary by position and local laws or regulations. Training in medical terminology, for example, may be required by a health care employer so the specialist has a solid understanding of the process of denoting various medical processes and functions.

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Krunchyman
Post 3

@Viranty - While I've never had the same problem, I've dealt with similar people and can see where you're coming from. However, one thing you need to remember is that they're constantly dealing with a lot of people, sometimes hundreds. Because of this, they might get frustrated. This is especially considering the fact that the people they deal with on a daily basis (students and faculty) may not always treat them with respect. Sometimes, it's good to look at the other side of the coin.

Viranty
Post 2

Speaking of registration specialists, did anyone else have trouble registering for classes when they were in school? It wasn't so much the classes, as it was those who worked in the registrar's office. Sometimes, they seemed a bit uncooperative and rude. Fortunately though, I never had much trouble getting into the classes that I needed.

Hazali
Post 1

My college has registration specialists, especially during freshmen year. Generally speaking, they were quite friendly and always willing to help out. It certainly takes skill though. Not only do you have to know how to work with others, but you have to learn to organize your information as well. After all, let's look at it this way, if you're registering a couple hundred people, you're going to have to alphabetize all their names in order. Double checking is a must as well. Failure to do so may cause a slip-up.

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