Going through registration is one of the more time-consuming parts of the medical evaluation process. Anytime I go, I have to go through the same routine, even though the hospital has my information on file. Even when they ask, "Has anything changed" and I say, "No," we still have to go through the rigamarole.
The other thing a patient access representative needs is a great deal of tolerance for going through the same old information over and over again. I might be able to do it for one day, but I couldn't sit and take name after name, address after address, all day long. It would drive me crazy.