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What Does a File Clerk Do?

A file clerk is responsible for protecting and maintaining a company's files. Part of a file clerk's job is to create a filing system that is efficient, in-line with the company's needs and intuitive for anyone who needs regular access to it. A file clerk may also be held accountable for the transportation of documents from departments to the filing system, collecting and organizing them as they appear. Forms, recipients, correspondence and cards are just a few of the items that file clerks are expected to handle.

The system of sorting will depend on a company's needs. Some businesses may need their files organized alphabetically, numerically or by subject. Others might prefer a different sorting system, such as by date. Regardless of the way in which files are sorted, file clerks must be able to provide company employees with documents quickly when they are needed.

While file clerks have traditionally worked with paper files and folders and performed their jobs using a system of filing cabinets and storage space, technologically has modified the job. File clerks may now be required to have computer skills, since many documents are now digitized and sorted on an electronic database. A file clerk may also be required to obtain special skills like working with microfilm, if a company prefers to handle documents in this way.

As part of maintaining files and records, file clerks have to regularly update records to reflect changes and prune or modify records that contain old or incorrect information. In addition, all records have to be accounted for and their positions in the system have to be verified so that no file is lost or misplaced. Usually, file clerks can achieve this by coding the documents.

File clerks mainly work in industries that provide services. The health care industry, for example, has a significant need for file clerks who can help maintain patient records. In industries like these, a file clerk's job is indispensable. Accuracy is of the utmost importance, as incorrect information contained within a file may be detrimental to a patient's health.

The educational requirements for becoming a file clerk can be easily met for most. Generally, a high school education with a willingness to be trained on-the-job are sufficient for employment. However, taking college courses in business, typing, computers and English may help applicants stand out amongst others. A file clerk's salary will largely depend on where she resides and the company for which she works.

Written by S. Gonzales