If you're thinking about trying for this kind of position, you need to make sure that you are very patient and have an ability to explain things to people who don't know what they're doing.
My best friend works as a computer technician and for a while he was maintaining the network at an engineering company. You'd think that would mean most of the people in the building would know how to use a computer right? But, no, there were the people who didn't really understand how the whole thing works and there are the people who think they know better than the technician and manage to snarl the whole thing up. He reckoned he spent at least 70% of his time sorting out people rather than computers.
So, if you think it sounds like an easy job, it's not. A computer networking salary might not be enough to compensate folks who prefer to work without much interaction.