Most of us think about internet video conferencing taking place in large or medium large companies. I think that small companies need a teleconferencing system also. They have competitors so they need to have group meetings. They also need to be able to have a quick meeting when a crisis comes up.
Even a audio conference call set-up would be beneficial. An internet conference system would be great. Since you can record and store conference calls, it would help to have that information handy - it may be helpful in the future.