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Software refers to computer programs, both the operating systems that run on computers and applications built for them. Professional services are specially tailored services for businesses or for a particular sector or subset of businesses. Professional software services are services offered generally or to a select group that involves software in some way, though how software is involved varies with the type of service offered.
One of the types of professional software services is developing software directly for a business. Custom software design can focus on web-based applications that customers access, automation of procedures that take place within the company, or software to handle monetary transactions securely. Alternatively, professional software services, rather than providing a focused solution, might develop a generalized approach to company security on all fronts or might focus on providing software solutions for a very specific market, such as microscopists or accountants, and by employing sector experts and focusing in a narrow field, they are able to meet unique and complex requirements.
The term professional software services does not always deal with unique software. It can refer to a service group that works on configuring existing software that it produces to a company’s needs and specifications. In such cases, the standard software is made to be highly configurable, and working with the client to understand particular needs and make all necessary adjustments are part of the service package.
Identifying appropriate software for a company is a type of professional software services that may be carried out through a website with a decision making protocol, which may be reinforced with online chat or phone specialists. The process might begin with choosing the software type, and involve the user identifying his or her industry, the size of the company, any existing software solution and his or her attitude toward it. Other data requested is likely to include the number of people who will need to use the software concurrently, the specific software functionality required, and the cost. The result might be a specific recommendation or a range of suggestions of suitable matches. In some cases, training in the set-up and use of the software may be included.