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What Are the Different Types of Flight Attendant Qualifications?

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  • Written By: Christina Edwards
  • Edited By: W. Everett
  • Last Modified Date: 21 November 2016
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Depending on the airline, flight attendant qualifications may vary. Most airlines, however, will usually require their flight attendants to have completed high school, and maybe some college. They should also have excellent communication and customer-service skills. Flight attendants should also be in excellent physical shape, with no history of drug or alcohol abuse. Many airlines also prefer that their flight attendants have a passport for international travel.

Excellent customer service and interpersonal skills are often believed to be the most important flight attendant qualifications. Members of an airline cabin crew are often thought to be the face of the airline. They will usually interact with airline passengers more than any other airline employee. A flight attendant must have a friendly and confident demeanor, and she must also demonstrate leadership qualities and problem solving abilities.

Communication skills are also typically considered important flight attendant qualifications. A person should be able to speak, read, and write in the native language of the majority of the airline's passengers. For example, airlines in the United States will only usually hire people fluent in English. Being fluent in a second language may also be helpful, but this is not usually one of the main flight attendant qualifications.

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Someone interested in becoming a flight attendant will usually need a high school diploma or an equivalent of a high school diploma. A few airlines may also prefer that future flight attendants have a college degree as well. Degrees are not usually required, though, and they are not usually considered to be professional qualifications for flight attendants.

Good physical health is another important qualification for becoming a flight attendant. Most airlines require job candidates to undergo a complete physical examination before being hired. Applicants with chronic illnesses, such as heart disease or diabetes, may not be hired by some airlines. The ability to lift heavy objects, such as full pieces of luggage, is also usually necessary.

During the physical examination, a flight attendant applicant will also usually be given drug and alcohol tests. Most airlines will not hire people with a history of drug or alcohol abuse. A criminal background check will also usually be performed on an applicant. Most airlines will also not hire anyone with prior criminal convictions.

Passports may also be flight attendant qualifications in some airlines. This is usually true for large airlines that do a lot of international travel. Some small airlines, however, may also require that their flight attendants have passports.

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burcinc
Post 3

@ddljohn-- Yes, there is a height requirement to be a flight attendant. One has to be between 5'3'' and 6'1''. Most people think that taller is better but that's not true. They don't want flight attendants that are too tall and will bump into the ceiling. I actually think that the height requirements are very reasonable. This is a tough job though, not everyone's cup of tea.

ZipLine
Post 2

@ddljohn-- Well, think about it this way. What if the flight attendant's sugar suddenly falls or blood pressure increases or falls during the flight? She won't be able to do her job and may require medical assistance in flight. Also, flight attendants are the ones we rely on as customers during emergencies. So they need to be healthy, fit and calm. They have to be ready to give people instructions and even assist them out of the plane in emergencies. So a flight attendant needs to be very healthy. Especially international flights are very long and the airline cannot take the risk of having a flight attendant who may experience health problems on the way.

ddljohn
Post 1

I don't really understand why people with diabetes or high blood pressure won't be hired as a flight attendant? I don't think this will prevent people from doing this job than any other.

I think another qualification that ought to be mentioned is height. I know that most airlines have a certain height qualification because the flight attendants have to reach up and close the overhead compartments.

In the past, flight attendants were female. I think majority still are but there are more and more men entering the industry. I think that's a good thing. Men are just as good as women as flight attendants. And they are stronger so lifting suitcases is easier for them. Flight attendants are supposed to help with suitcases but in my experience, women flight attendants don't want to lift suitcases and will ignore customer's request for help sometimes.

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