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Individuals who need to increase their credit score but have a blemished credit history can use various types of credit repair letters to improve their credit. Credit reporting and repair laws vary from country to country, though many countries give consumers the right to dispute inaccurate credit information and ask credit bureaus to investigate inaccuracies on a report. In the United States, some of the most effective credit repair letters include the dispute letter, debt validation letter, and pay for delete letter. To be on the safe side, credit repair letters should always be sent via some sort of verifiable mail service, such as certified or registered mail.
Credit bureaus compile credit reports using information provided to them by creditors that subscribe to their service. In some cases, this information is wrong, either because the creditor has confused two or more accounts, a collection agency has mixed up the identity of two debtors, or because the creditor failed to update information in a timely manner. Credit repair letters are an effective weapon against these credit report errors. Upon reviewing a credit report and spotting an error, a consumer should immediately send a dispute letter to that credit bureau. The letter should include the credit report number, the name of the creditor, the information that the consumer disputes, along with the consumer's identifying information.
Consumers may be able to use credit repair letters in their dealings with collection agencies. In some places, including the United States, a collection agency must be able to demonstrate upon request that a debt is valid and that the consumer actually owes the debt. If the collection agency cannot prove the validity of the debt, it must cease collection efforts and stop reporting the debt to the credit bureaus. Consumers can send validation letters to the collection agency demanding proof that the consumer owes a valid debt. This can result in the collection agency removing the debt from all credit reports.
Another tactic that works with both original creditors and third-party collection agencies is the pay for delete offer letter. If a consumer has the money to pay off or settle a debt, he or she can offer the creditor or debt collector a deal. The consumer will pay the debt in exchange for the creditor's willingness to remove the debt from the credit report. While many original creditors are unwilling to do this, some debt collectors, who are generally paid on commission, may be far more agreeable. When using a pay for delete letter, it is important that the consumer pay only the agreed-upon sum if he or she has received a letter from the collection agency or creditor confirming the arrangement.
Something to remember when writing a credit repair letter is to keep it brief, civil and to the point. Also, don't make empty threats, especially any that could be construed as harassment of any kind.
Don't threaten litigation or that you'll "ruin them" or anything like that if they don't concede to your wishes. That's just asking for them to circle the wagons and refuse to work with you.
Make sure your demands/requests are reasonable, based on the circumstances. If, as Pippinwhite mentioned, your account was mixed up with someone else's, ask for the phone calls to stop and any negative marks on your credit report to be removed. Anything else the company does is lagniappe.
Being brief, polite and to the point will win the day, nine times out of ten.
A company confused my account and my sister's account one time. She was delinquent. I wasn't. I had a good history with them and then started getting letters and phone calls at work. One agent actually asked me why my sister hadn't been making her payments! I told him I didn't know, and that was an illegal question.
On the advice of a co-worker, I sent two letters to the company, basically saying the same thing: they screwed up my account, I wanted it fixed, and don't contact me by phone any longer. I sent one to the customer service manager and one to the head of the credit department. They sent me a written apology and a $50 gift card. That was ample compensation.
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