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There are different types of conflict resolution scenarios, but most of them are taught and learned for school and workplace-related situations. On a larger scale, many scenarios can also be seen in the political arena, whether on a national or international level. Many schools and companies teach conflict resolution classes and cite realistic situations, in order to teach students and employees the proper way to confront any conflict. In anger management classes, conflict resolution scenarios also help teach participants to be level-headed in different circumstances.
In general, conflict resolution scenarios teach people to choose how they will react during conflicts: to avoid, to confront, or to turn to other resolutions. Aside from managing his anger, a person can also learn how to take into context the other person’s improper actions and give him the benefit of the doubt. In this way, people become effective problem-solvers and peacemakers.
In the workplace, one of the most common conflict resolution scenarios presented is that of a boss-employee confrontation. Employees can be asked how they would react when their boss gets tactlessly mad and shouts verbal insults at them. On the other side, supervisors and superiors are asked how they would react if they are angered by an employee’s lack of motivation and work ethic. By discussing the answers, the group can come up with appropriate behaviors that can resolve common issues between superiors and subordinates.
Conflicts also usually happen between and among employees themselves. Typical conflict resolution scenarios include group projects, clash of personalities, and annoying co-workers. Working with other people can be beneficial, as it divides and distributes the workload, but at times, some employees seem to slack off. Sometimes, employees just do not get along because of too much difference or similarity in personalities. In these cases, employees can learn how to understand the differences, confront a colleague without attacking them, and when to inform their superior of the disputes among other employees.
As for school settings, students do not just experience conflicts inside the school building, but also out in the “real world.” Popular conflict resolution scenarios include relationships with peers, parents, and teachers. Holding conflict resolution classes can even tackle the problem of bullying among children. Students are also taught how to deal with peer pressures, especially when it comes to vices like drugs, alcohol, and smoking. Conflict resolution scenarios sometimes address students who are specifically troubled with family issues to prevent the students from forming negative behaviors.
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