@Scrbblechick -- No kidding. We've got a newbie in here who fell asleep during a meeting! Then, she blew off the guy who was training her so she could have lunch with her boyfriend. Unreal. I can't imagine in what universe she thought that would be appropriate.
I've floated the suggestion that we get an etiquette expert in and everyone take a refresher course. I don't know how much good it would do, but it certainly couldn't hurt!