What is the best way for identifying best practices? I have been tasked with creating a best practices white paper for the shipping and receiving department of my company and I am kind of lost in the woods. The biggest hitch for me is identifying empirically what methods work best.
I can do it intuitively, and I can talk to the guys that work in that department, but you can't know that something is the best without having hard data. How can I get this data for every possible variation in the process? That is an experiment that would take years and throw our whole operation out of whack.