@Scrbblchick -- Never heard of that! One of those strange but true instances, I guess.
My brother used to put warm, damp cloths on his face, followed by cold, damp cloths, in an attempt to get the swelling down. He had some real problems with it. His final recourse was to take antibiotics, and they helped. He also got out in the sun a fair bit, and that also seemed to help some.
He's got some scarring, but I guess that's inevitable, considering how much really bad acne he had. At least the antibiotics helped.