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How Do I Get Dispatcher Training?

Trucking companies utilize dispatchers to coordinate deliveries with drivers.
Being a dispatcher for a taxi service requires very little formal training.
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  • Written By: Ken Black
  • Edited By: Andrew Jones
  • Last Modified Date: 30 September 2014
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The decision of where to go for dispatcher training depends largely upon the type of dispatch career one is interested in. Some careers require very little formal training, but rather depend upon on-the-job training, to help individuals learn procedure and protocols. Others may require formal classroom training, though an advanced, or even four-year, degree is hardly ever necessary. Specialized dispatcher training such as for flight dispatchers, or police work will often take place both in a formal setting, and on the job.

Flight dispatcher training is an area of dispatching that deals with the day-to-day operations of moving aircraft from one location to another. Often, those interested in this career will need to attend a flight school, where they will learn information such as how to file a flight plan, reading weather maps and airline operations. This is one of the easiest ways to get certified as an Federal Aviation Administration dispatcher, which is a requirement for most commercial airline dispatch jobs. Though it depends on the student, and how many classes they can attend, these programs generally take less than two years.

Many students interested in this line of work will also take some general college courses. Courses such as advanced mathematics, science and meteorology are directly related to flight dispatcher training, but not specifically offered for that particular line of work only. They can offer a better chance at understanding the curriculum when going on for more detailed training in the area of flight dispatch.

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Those interested in police dispatcher training may find there is little formal training offered or required. Though there are courses and workshops for 911 dispatcher training, they are often harder to find, and not always required by the employer. On-the-job training will be the key in this situation. Getting experience at a smaller police department or sheriff's office communication center will also be helpful. Formal training that may be required includes advanced life-saving techniques, such as in CPR, as well as first aid. These are often offered through a local Red Cross or public health office. Some jobs may require training in stress reduction techniques as well, as police dispatching can sometimes get quite intense. The employer, or prospective employer, will often tell the individual where to go for this training.

More routine types of dispatching, such as that associated with transportation companies, including trucking and taxis, also requires very little formal training. Those interested in these careers may be able to get started with simply a high school diploma. Most of the training will involve learning from others, who have more experience.

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