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How do I Cancel a Debit Card?

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  • Written By: Malcolm Tatum
  • Edited By: Bronwyn Harris
  • Last Modified Date: 28 November 2016
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    Conjecture Corporation
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Debit cards are one of the most common means of conducting financial transactions today. Consumers make use of cards issued by their banks, as well as international debit cards when traveling, and even virtual debit cards for use with online shopping. Unfortunately, the cards are sometimes lost or stolen, making it necessary to cancel a debit card as quickly as possible. While the exact process will vary depending on the procedures required by the institution issuing the card, there is a basic series of steps that is likely to apply in most situations.

Begin the process by contacting the financial institution that issued the card. If the institution is your local bank, a phone call or a visit to a local branch will allow them to take immediate action and protect your account balance. Generally, the process to cancel a debit card begins by logging notification from the card user that the card is lost or stolen. This immediately places a hold on any further transactions, effectively preventing an unauthorized person from making purchases with the card.

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The next step of the process will involve going over the last several transactions showing on the card activity. This is helpful, in two ways. First, you will know that all your pending transactions have cleared before you begin to cancel a debit card. Additionally, if one of the latest transactions was unauthorized, and the amount is significant, the matter can be reported to law enforcement officials immediately. From there, the bank can implement its policies to minimize your loss, which may involve a full refund of the unauthorized purchase, or refunding all but a fixed amount of that purchase.

As the final step in the basic process to cancel a debit card, the institution may or may not freeze the account balance for a short period of time. When the card is associated with a checking or savings account, there is little chance of this occurring, since the canceled card can no longer be used to access the account balances. With prepaid debit cards, there is a need to create a new account and transfer any remaining balances to that account. This additional safeguard helps to eliminate the potential for the lost or stolen card to be used as a credit card at some location that does not use real time card verification protocols, and a claim against that balance being presented for payment.

Since banking laws vary from one nation to another, it is important to consult your bank or other institution regarding how to cancel a debit card quickly and efficiently. The institution can provide you with instructions on how to report the loss, what information to have available, and how long it takes to complete the cancellation once it is initiated. The institution can also provide you with information on the extent of your liability if the missing card has been used fraudulently.

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