Great article for a prospective truck dispatcher.
I learned how by just doing it. Since we are a small operation, we haven't gotten to use the software you've mentioned. Of necessity we had to develop our own system. Yes, it is a high pressure job and beginners should know this. My life philosophy is "if you quit, you have no chance of winning" so hang in there, and find a way to practice. Practice makes better. --Juanita